Claude Skills · Product & Handoff

Metrics framework

Define product and UX metrics using HEART and goals-signals-metrics, with events and targets. Use when deciding what to measure.

Install this skill

curl -fsSL https://uxmate.co.in/skill-files/install.sh | bash -s -- uxm-metrics-framework
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Or unzip into ~/.claude/skills/. Then ask Claude Code to do the task, or call /uxm-metrics-framework.

What is inside

---
name: uxm-metrics-framework
description: Define product and UX metrics using HEART and goals-signals-metrics, with events and targets. Use when deciding what to measure.
---

# Metrics framework

1. Clarify product goals.
2. For each HEART dimension (Happiness, Engagement, Adoption, Retention, Task success), choose goals only where relevant, then **signals** (observable behaviour) and **metrics** (numbers).
3. Define a North Star metric and 3-5 input metrics that drive it.
4. Specify events and properties to track (names, triggers) and dashboards.
5. Set baseline and target placeholders and the review cadence.

Warn against vanity metrics and note which metrics need qualitative follow-up.

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